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How Digital Health Forms Can Transform Healthcare Services

by Seamfix Team

Digital health forms are elevating the standard of operations in many healthcare centers around the world, unlike paper forms that posed a serious productivity problem especially in managing and processing patient data.

A common example in many hospitals and care centers is the sight of an administrator or nurse manually collecting data with paper forms. And afterward, painstakingly input these data into a computer system. In some other cases, these paper documents are just stored in a file repository where you see file upon file stashed one on another.

How many patient files have been lost or mishandled in such a system? How much time could have been saved with a more streamlined process of data collection?

This is the essence of digital health forms, helping healthcare practitioners deliver quality healthcare by removing the stress of manual data collection and enabling better patient support.

Here, we make a case for the digitization of health forms, explaining the advantages of using a digital health form in different healthcare scenarios.

 

Advantages Of Using Digital Health Forms

1. Register Patients Faster

Digital health forms offer premium support to hospitals by making patient registration easier for everyone. Health forms on mobile devices can be quickly filled way faster than manual registration can onboard hospital patients. 

For instance, by making online platforms available to your patients for registration, a patient can fill in all their details before even getting to the hospital. This reduces patient agitation and saves their time — generally improving the service delivery of a care centre.

2. Provide Relevant Information To Healthcare Practitioners At The Right Time

Digital Health forms remove the friction of looking for a patient file in a poorly kept file repository.

With features like name search, Digital health form software can provide a doctor or nurse with a patients’ data in seconds. This saved time can prove life-saving in emergencies and also put an end to file mixup and information loss in transit.

3. Save Operational Costs Of Managing Paper Forms

Paper is expensive. Printing is expensive. Storing them in a room also takes up additional space and time that needs to be accounted for.

In terms of sustainability, paper forms also take a whack on the environment, as more trees are cut down, which has an adverse effect on climate change.

Digital health forms can save healthcare organizations money, human capital and time as it completely eradicates all of the disadvantages of paper forms, enabling your staff to focus more on their core roles and reduce budget costs.

4. Comply With Data Standards And Secure Patient Information

Healthcare organizations can ensure their patient data meets the highest standards required locally and internationally with digital health forms.

By taking control of data fields and input, your care centre never has to worry about failing compliance regulations or inaccurate patient information.

 

Choosing The Right Digital Health Form For Your Healthcare Centre

 

Like many digitized solutions, the healthcare sector is home to a lot of forms that are used for different purposes. From medical records to laboratory results, intake forms, clinical data and many more. The existence of these in silos, therefore, make it difficult for the administration to select the right software for their unique needs.

Luckily, Seamfix has exactly the right all-in-one software platform you need to meet your organization’s data capture requirements.

BioRegistra, as a digital health form software, allows healthcare providers to gather all their forms in one place. The platform provides you with everything you need to move from using paper forms quickly and efficiently without burdening your IT or medical staff.

With BioRegistra, you can create simple web and mobile forms to collect all kinds of information anywhere, anytime. From Text to Pictures to Biometrics, Geolocation and Signature

There’s a chance to do more with your forms when you make them digital. What are you waiting for?

Take a quick look at BioRegistra and digitally transform your healthcare organization for quality healthcare service delivery.

Seamfix Proudly Becomes a Member of GSMA.

by Seamfix Team

What is possible with the power of technology?

When we started as a company 14 years ago from a small office and a team of four, this was the question we asked ourselves.

Every day, that answer becomes clearer and clearer even after multiple awards, achievements, and impact in the lives of over 200 million end-users, hundreds of organizations around the continent, and training our employees to become global leaders in their respective fields.

In 2010, when we won the project to implement a KYC SIM Registration Biometric solution for Zain (Now Airtel) Telecommunications, we knew that we could potentially change the mobile industry faster than some governments could even dream of.

Six years later, we would revamp the Airtel SIM Registration platform, and deploy a more robust and compliant solution, ‘BioSmart’ – a game-changer in mobile adoption in Nigeria, empowering over 200 million Nigerians to own a Sim Card wherever they are.

Today, Seamfix stands tall among the giants in the mobile operations industry. We couldn’t be more proud of the work we’ve accomplished and we know there’s more to come.

That’s why we’re elated to announce our inclusion into the GSMA community as an industry member!

Seamfix joins GSMA

 

What is the GSMA about?

The Groupe Speciale Mobile Association (GSMA) is an association representing the interests of mobile operators and the broader mobile industry worldwide.

Its members include mobile operators, handset and device makers, software companies, equipment providers, and Internet companies to which Seamfix now proudly belongs.

The GSMA also organizes industry-leading events such as the Mobile World Congress, the Mobile World Congress Shanghai, and the Mobile 360 Series conferences.

The GSMA has a strong and growing presence in the Sub-Saharan Africa region, with a multi-disciplinary team of more than 20 staff spread across the region, in DRC, Côte D’Ivoire, Kenya, and Nigeria.

Among the GSMA’s key activities in the region is Mobile for Development (M4D) initiatives, public policy engagements, coordination of regional interest groups, and member services.

 

What role will Seamfix play in the GSMA?

From exploring the adoption of 5G in SSA to industry-intensive research on the state of mobile money as well as capacity-building courses for young people, the GSMA is committed to modernizing the quality of service regulations in Africa.

“We are delighted to welcome Seamfix Limited as our newest GSMA Industry Member. Our work in Sub-Saharan Africa has been very effective in transforming the landscape of mobile efficiency on the continent.

With Seamfix coming on board, we’re confident that we will triple our work in development initiatives and private/public sector engagements” – Maria Smith, Operations Manager at GSMA.

 

Seamfix GSMA mobile

 

Seamfix, a leading Mobile Communication company in Nigeria through our ID and data management work across the Telcos, is joining GSMA to enable us to expand into the global mobile communication industry and drive innovation with fellow industry members.

“As members of the GSMA, Seamfix now has access to over 750 big game players in the mobile industry from Samsung to CISCO, to Amazon. What this means is that our clients and end-users, about 1 billion over the next 10 years, can expect next-level engagements from Seamfix as we push the boundaries of what’s possible in the mobile and digital frontiers.” – Chimezie Emewulu, CEO.

Over the last decade, Seamfix has pioneered game-changing services across the continent with two of our products – Biosmart and Verified Africa fostering digital enrollment for over 100 million Nigerians in partnership with NIMC and verifying over 240k identities for seamless customer onboarding for multiple organizations.

From our humble beginnings 14 years ago, we’re delighted with the progress we’ve made and this membership only serves to reinforce our commitment to pioneering digital transformation across every industry in Africa and beyond as we expand our reach to the United Kingdom.

 

So what is possible with technology?

Like we were 14 years ago with only a dream in our hearts and a question in our minds, the next decade will see us tackle more stringent problems, equipped with bigger resources, more qualified hands, extensive partnerships, and the same youthful ambition.

Everything is possible with technology, welcome to the Seamfix era.

Seamfix GSMA

The Digital ID Landscape: Redefining Connectivity for a Global Economy

by Seamfix Team

The Digital ID Landscape: Redefining Connectivity for a Global Economy

Around this time last year (March 2021), Beeple, a digital artist sold one of his paintings as an NFT for a whopping $69million. In that same month, crypto entrepreneur Sina Estavi bought Jack Dorsey’s first-ever tweet as an NFT for $2.9 million. 

Outrageous amounts of money for something you couldn’t even physically handle. 

To understand why people are willing to pay fortunes for digital assets like a video or Twitter post, we have to realize the significance of NFTs in an increasingly digitized world.

NFTs (Non-fungible tokens) are digital items with unique identifiers that cannot be replaced. 

These identifiers are usually ‘tokens’.

This way, even if the item was copied and pasted as we usually do to useful/popular items on the internet, NFTs would still be set apart from their ‘replicas’ due to their identifier.

As the crypto website, ‘Valuable’ explains: “owning any digital content can be a financial investment, hold sentimental value, and create a relationship between collector and creator. Like an autograph on a baseball card, the NFT itself is the creator’s autograph on the content, making it scarce, unique, and valuable.”

So we see that a unique identifier is incredibly beneficial in acquiring digital assets as we head into the metaverse and web 3.0

But until then, what do unique identifiers have to offer our current landscape and the future of digital connectivity?

 

Connected Identities: How Unique Identifiers can benefit the UK and Beyond

“In the UK, we are still relying on physical documents for everything from getting a mortgage to proving our identity.” – Greg Williams, WIRED’s deputy global editorial director.

According to Mckinsey’s research, full digital ID coverage could unlock economic value equivalent to 3 to 13 percent of GDP in 2030 in the UK and six other focus countries like the USA, Brazil, Nigeria, and China.

Take, for example, when the Nigerian government formulated the NIN (National Identity Number), to be used for all transactions in Nigeria requiring identity verification, Seamfix was the technology partner of choice and so far, we’ve been able to empower over 200M Nigerians with a unique identifier (NIN).

We achieved this through the development of an Android Enrollment Solution – a game-changing technology that capitalized on the widespread adoption of mobile devices in Sub-Saharan Africa.

Now millions of citizens have access to digital identity services that were unavailable due to infrastructure challenges.

The present issue in the UK is that there are too many ways to access essential services across different platforms —from Google or Apple ID to NHS login to your Taxpayer’s ID, one individual could have different identities while needing to remember different ID details. 

In total, there are about 44 other sign-in methods identified across government services. 

Currently, the UK government recognizes this problem and is making strides towards addressing it with the Office for Digital Identities and Attributes (ODIA), formed to create a universal framework for validating identities.

One potential solution is OneLogin, a three-year project with a budget of £400m, by the GDS (Government Digital Service).

If it works, the benefits and opportunities that’ll emerge from a connected unique identifier for all individuals and organizations compared to what’s available will be day and night. 

For example, it’s easier to track the medical history of a patient with a unique identifier no matter where they are, helping doctors and their families make better health decisions. 

Identity data could be the differentiating factor between life and death in milliseconds.

During and after the COVID-19 pandemic, government trust also dipped to an all-time low due to the wavering policies, left and right activism, lockdowns, and the economic strain faced by all.

If citizens could have full access to how their data is being used from government houses to organizations, it could be the defining factor in restoring public trust.

In all, the role of a unique identifier in connecting all online activities to a verified individual, can not be over-emphasized. 

Identity is an important asset and connectivity along with transparency could be the key that unlocks its full potential. 

Inter-Connectivity is The future of Digital ID

In today’s global economy, encouraging an inter-connected digital identity system is one of the most critical and necessary ingredients to bring about accelerated development.

As seen in countries like Estonia and Sweden, by reducing friction between internet access and an individual, you can save hours and hours, improve productivity and reduce the marginalization of underserved communities who were previously left out from essential services.  

“Digital identity could be the door to providing citizens with seamless access to healthcare and education, as well as other government programs.” – Brown from Capital Consulting. 

As a leading provider of disruptive identity technologies, Seamfix is looking to partner with organizations and the government to formulate frameworks and solutions that will transform the digital ID space – helping millions of people access services without friction or high cost.Let us help you transform your processes while maintaining strict compliance and data laws.

Embrace the power of digital transformation — Contact Seamfix for your Identity and Compliance needs.

7 Key Benefits Of Process Automation In Growing Small Businesses

by Seamfix Team

Business process automation isn’t only for large Companies; neither is it merely about robots. Small businesses also benefit from using software to create repeatable tasks with even fewer errors and human intervention.

You can either manually program your automation processes or use Artificial Intelligence. Incorporating automation into your small business can help increase productivity and lower costs. It can also help generate leads, gather analytics, and improve customer satisfaction.

 

So if you’re thinking of how process automation can improve your small business, here is how:

 

Improves Email Marketing And Personalization

A small business can use process automation to auto-reply and personalize emails. When customers message you through the online contact form, you get an immediate response. A swift customer response makes it more likely for you to convert them into a lead.

Email marketing is a handy marketing tool for both big and small businesses. Over 86% of marketers have seen a measured improvement from personalized email campaigns. Email marketing campaign ROI can be as high as 3,800%. So for every dollar, you spend, you can receive $38 in profits. However, it would help if you had a successful email marketing campaign to pull the numbers. Using automation for your emails can help.

Additionally, personalization is another essential aspect of any email marketing strategy. To be able to send out personalized emails, you need to have some information about the customer. With the use of AI technologies, you have a better idea of their interests and behavior. Such customer behaviors are based on how they interact with your platforms. Once you’ve gathered such information, you can send personalized emails using automated processes. Personalization involves addressing customers with their names and including relevant information. And it is bound to convert more potential customers to loyal customers.

 

Improves Customer Experience And Support

An increase in online sales has prompted businesses to upgrade their customer support platforms. Since online customers don’t have physical interaction, it’s essential to simplify sales processes. Several customer service processes, like orders, shipping, and post-sale, follow-up, can be automated. From these processes, you can collect data to fine-tune a consistent customer experience.

AI technologies, like chatbots, can enable you to reply to customer inquiries with ease. You also do not need any human interaction. For instance, a customer may create an account and have challenges logging in. A chatbot can guide them through the password or user name retrieval process. Such tasks are repetitive and, benefit from process automation. Thus, you can solve more customer problems, improve satisfaction, and customer retention.

 

Improve Collaboration Within Departments

If you want a harmonized and productive workforce, team collaboration is essential. When several individuals are working on a project, they all need to be on the same page. But there are instances where delay occurs and likewise potential miscommunication. With the aid of automation and communication software, you can streamline your work. The project data shared is consistent. It’s also unambiguous, and open to all to make their inputs in real-time.

It is also excellent for small businesses because even with small office spaces, you can get more recruits to work remotely. The reason is that automation tracks team members’ responsibilities across geographic locations. Your small business can even go entirely virtual. Therefore, you get to save on overhead, such as rent space and office equipment.

 

Improves Cost And Savings

Sometimes, small companies incur a lot by hiring employees to perform labor-intensive tasks. You also find out that even with the large workforce, little value is added to the business. Automating repetitive and time-consuming tasks equals having a small yet productive workforce. Your employees don’t have to be scattered all over doing even mundane tasks.

They can focus on tasks that need creativity and innovation for product development. On the other hand, automation helps streamline time-consuming and repetitive tasks. While employees have more time to focus on their responsibilities, automation enhances productivity. In turn, you can lower your overhead cost and increase your profitability.

 

Improves Level Of Accuracy While Minimizing Human Errors

Process automation enhances the accuracy of small business operations. You can eliminate human computation errors that may occur in tasks like invoicing, order processing, and inventory management. Sometimes, your team gets overwhelmed handling administrative and customer service-related tasks. Having to juggle so much work, they are prone to make errors that can delay projects.

With automation, small businesses cut down on potential errors. These errors could occur when it comes to repetitive and time-consuming processes. For instance, the essay writing review site Best Writers Online handles several clients’ information. The client information needs updates from time to time. Rather than enter such information manually and run the risk of having errors. You can make use of automated software to update that information automatically. And you are confident that the data is error-free and updated quickly.

 

Improves Compliance And Ensures Best Practice 

All small businesses must follow government policies like tax or customer information privacy. Also, other industry regulations and best practices need to be adhered to. For instance, licensing, systems updates, and ethical ways of doing business. Failure to comply with required practices could amount to paying a costly fine.

With process automation, you can ensure that workers remember to follow specific procedures. And likewise, comply with industry standards and regulations. You can also incorporate these rules into workflow management to ensure compliance at all levels.

 

Improves Data Gathering For Future Campaigns 

Small business automation enables you to gather data for future marketing campaigns. Useful customer information is collected from social media, surveys, and feedback forms. However, manually collating such data can be a challenge to handle and track.

With automation software like Google Analytics, you can gather and track data in real-time. The automated system you’ll need depends on your business type and long-term goals.

 

Conclusion

There are several aspects of your small business that need a quick and simplified way of doing things. Process automation has several benefits for such areas in small businesses. With the right tools, employees can focus on providing quality products and services. While automated software takes care of other tasks that need repetitive imputations.

You can also provide a personalized and improved customer experience by up-scaling processes. Thus with budget-friendly software, you can improve on quality and increase your ROI.